---
title: Sanitair Design Center | Making software fit day-to-day work
description: "A practical example of Patrick Morcus’s contribution: the situation, his role and what changed. Interim leadership with clear responsibilities."
image: https://patrickmorcus.com/hubfs/Patrick.png
---

[Patrick.](https://patrickmorcus.com/en/)

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Sanitair Design Center · Practical example

# Making software fit day-to-day work

Interim Business Manager · 2025–2026

## The situation

The Syntess setup did not adequately reflect the retail processes, making it difficult to track quotations, orders, payments and delivery.

## My contribution

I mapped workflows and decision points and led the business side of the implementation. With the specialists involved, we connected approvals, orders, payments, delivery and warranty processes.

## What changed

Customer project progress became more visible and workflows better reflected daily operations. Technical implementation and architecture remained with the specialists.

[My approach and mandate ↗](https://patrickmorcus.com/en/my-contribution) · [All examples ↗](https://patrickmorcus.com/en/in-practice)

## Does your business need temporary leadership?

Tell me what is happening, what needs to change and how urgent it is. We will explore what is needed and whether I am the right person to help.

[Book a 15-minute introduction ↗](https://patrickmorcus.com/meetings/pmorcus)[Email me about your situation ↗](mailto:patrick@patrickmorcus.com)

**Patrick Morcus**  
Interim management · Leadership · Programme management

[patrick@patrickmorcus.com](mailto:patrick@patrickmorcus.com)  
[+31 6 5067 1994](tel:+31650671994)

[LinkedIn ↗](https://www.linkedin.com/in/patrickmorcus/)

PM Patrick Morcus  
NextBlue Growth B.V. · KvK 61608963

[Home](https://patrickmorcus.com/en/) [When I can help](https://patrickmorcus.com/en/my-contribution) [In practice](https://patrickmorcus.com/en/in-practice) [About Patrick](https://patrickmorcus.com/en/about-patrick) [Let’s talk ↗](https://patrickmorcus.com/en/contact) [Experiences](https://patrickmorcus.com/en/experiences) 

Bijlestaal 54 · 1721 PW Broek op Langedijk · The Netherlands